We make every attempt to ensure that you are satisfied with your experience here at Kalon Hair Studio. In the event that you re not completely satisfied, PLEASE let us know at the time of your service or within 48 hours after your service has been performed. All services are non-refundable, but we will be more than happy to schedule a corrective service free of charge. This service must be a mistake from the service provider, not something you may have changed your mind on. In case of a disagreement, a redo must be validated by management.
* PLEASE keep in mind, using a box color or going from darker to lighter tones may result in more than one service to achieve your desired result!